Our Netwatch Partnership

24/7 Live Surveillance - Backed by Real People

When the system detects a verified threat, a trained Intervention Specialist issues a personalised live audio warning directly to the site. This is one of the most effective deterrents in security today — and one of the clearest points of difference from local competitors.

Key outcomes:

- Warnings are spoken in real time by a real person, not a recording.
- Warnings are customised to the situation, often stopping intruders in their tracks.
- This proactive approach prevents escalation and reduces the need for emergency call-outs or police involvement.

Studies and global performance data show that 98% of incidents are deterred through this immediate intervention — without damage or loss.

Real-time control, anywhere, anytime

The Netwatch web and mobile app puts full visibility and control of your security system right in your hands - whether you're in the office, working remotely, or off-site. Receive real-time push notifications, manage system status, and access event history from your desktop or smartphone.

You can also:

- Arm/disarm zones
- Update user permissions
- Create visitor passes for the site
- Protocol Management: Manage alarm responses, verification, and escalation protocols.
- Site Health Check: Proactively monitor equipment and connectivity issues
- Flexible Zoning: Group cameras into zones for independent arming/disarming
- Contact management: Manage contacts to be alerted if incidents occur
- Incident Reports: Access incident reports searchable by site
- Multi-Site Management: Manage multiple sites from a single login/interface — ideal for retail chains, campuses, or commercial portfolios.

This level of flexibility gives operations managers, security leads, and business owners a practical, streamlined way to stay in the loop without relying on outdated, manual processes.

24/7 Live Surveillance — Powered by Purpose-Built Monitoring Hubs

Netwatch goes far beyond traditional alarm systems or passive camera feeds. At the core of our solution are world-class Monitoring Hubs — not generic call centers, but secure, purpose-built command centers staffed by highly trained Intervention Specialists.

Each alert goes through a streamlined process designed for speed, accuracy, and impact:

1. Detect

Advanced AI detects unusual activity and instantly triggers an alert to the Monitoring Hub.

2. Verify

Trained specialists receive real-time visuals and site-specific protocols, allowing them to quickly verify whether a real threat is occurring.

3. Intervene

If a threat is confirmed, our team issues a live, personalised audio warning within seconds — deterring intruders on the spot.

4. Escalate

If needed, emergency services or site contacts are immediately notified using pre-set escalation protocols.

5. Report

A detailed incident report — including video footage, voice-down actions, and timestamps — is compiled and sent within 24 hours.

Netwatch Monitoring Hubs are fully redundant, globally backed, and built to international security standards — ensuring zero downtime and full continuity, even in emergencies.

This is where Netwatch stands apart: a proven system combining AI-powered detection with real human action — not just watching, but actively protecting your site when it matters most.

Smarter surveillance, fewer false alarms

Netwatch’s system leverages advanced AI and video analytics to detect unusual or suspicious activity in real time — filtering out the noise, and zeroing in on real threats.

What makes it powerful:

- Constant scanning of camera footage using pre-trained algorithms to identify abnormal behaviors (e.g., loitering, perimeter breaches, vehicle intrusion).
- False positive filtering for non-threats like wind, animals, or shadows — meaning fewer false alarms and more precise responses.
- AI helps the monitoring team prioritize and act faster, reducing lag time and improving intervention accuracy.

This combination of AI-powered detection and human decision-making means your site is actively protected — without the typical delays or misfires of legacy systems.